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Frequently asked questions

Frequently asked questions

Payment

Q. What is the difference between cleared and uncleared funds?
A. Cleared funds are when the buyer has paid for the image use and the money is in our account. Uncleared funds are the opposite, when a client has been billed for the image use but the money is not in our account yet.

Q. When and how will I be paid?
A. We will pay you when your cleared balance is over $50. We make payments on the 1st working day of every month and it shouldn’t take any longer than 10 working days for you to see it in your account. You can choose how you get paid, and in which currency in My Alamy under Account Settings.

Q. How can I update my payment details?
A. In My Alamy under Your Payment Info in Account Settings.

Q. I’m registered for VAT, what should I do?
A. You can enter your VAT details when you register for an account, or later in My Alamy. We’ll email you a self billing invoice each time we pay you.

Q. Should I pay tax on my earnings?
A. It depends on your personal tax situation, it’s best to check with your local tax office if you’re not sure.