Beautiful view of the Parón lagoon in Caraz Peru - Image ID: 2T3AM2D (RF)

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Frequently asked questions

How do I find the perfect content for my project?

Searching for the perfect image is essential, and we've got some tricks of the trade to help you find the perfect content quickly:

  • Use quotation marks to group phrases or words together, like 'Golden Gate Bridge.'

  • Employ 'or,' 'and,' 'not' in your search to include or exclude keywords. For example, 'Dog NOT puppy.'

  • Use brackets to create search strings, such as (2 or two or pair) (man or male) (woman or female) (hiking or trekking or rambling).

You can also use our sort buttons for different results: New, Relevant, and Creative. Filters, an advanced search tool, and even external help are available for your research needs. Please read our full article for more tips and tricks.

There might be times when you need extra help or don't have the time to carry out your own research. For key accounts we provide a free super-fast picture research service - talk to your account manager if this applies to you.

What is the difference between Commercial and Editorial use?

When you are using Alamy's content, it's important to understand the difference between commercial and editorial use. Let's break it down for you.   

a) Commercial Use: If you are looking to use Alamy's images or videos for any of the following, it's called Commercial use:  

  • Advertising your products or services  

  • Promoting something like an event or sale  

  • Marketing activities 

  • Anything related to Gambling/betting/gaming 

  • Creating Merchandise   

  • Designing product packaging and front covers of publications such as books and magazines.  

  • Entertainment programmes and movies

b) Editorial Use: Now, if you want to use our images and videos for sharing informative content or telling news stories, that's editorial use. This includes: 

  • News articles, reporting pieces or bulletins. 

  • Reviews or critical content. 

  • Factual informative or educational content relating to people, places, or events. 

  • Documentaries or detailed publications on actual events. 

Just a quick heads-up though, some of our images and videos are only for editorial use, and they will be marked with a restriction notification.

Can you explain your content collection at Alamy?

Whether you're a global brand manager, picture buyer, or just someone seeking great images, Alamy's collection has you covered. We have over 350 million stock photos, 10 million footage, and a network of more than 60,000 individuals contributing worldwide. Explore our themed categories, fresh picks, and Stockimo collection to find the best content.

How is an Alamy content in the public domain?

If you are wondering about how you can spot some of our images and video clips in the public domain and if you can use them, it's time we have a deeper understanding of copyright and content in the public domain. Sometimes, you stumble upon content that is not protected by copyright or the copyright ownership is unknown. Such images are said to have entered the public domain. This happens when the copyright has expired, has been forfeited, or is not applicable and no one specifically owns the image anymore. For these images and videos, we don’t claim any copyright or other intellectual property rights and neither do our contributors, so anyone can use them. So, what is copyright? A copyright is a law that gives you ownership over the things you create. As copyright owner, you have the exclusive rights to sell, display, and distribute the work however you want. So, for images and videos in the public domain, we just provide access to a copy to use in line with the terms of the license you buy. Other copies of these images and videos might also be available elsewhere for free.

What does Alamy think about AI image generation technology?

Alamy acknowledges the creative possibilities of AI image generation technology but emphasizes ethical usage to protect content creators. We participate in 'The Fair Diffusion Program,' an ethical AI initiative with Bria, Getty Images, and Envato. This program promotes attribution and rewards content source creators. For more information, visit our Fair Diffusion blog.

How can I stay updated on Alamy's latest news and updates?

Read our Alamy Blog for stunning content curations and much more.

Join our community on Instagram! It's great to see our community grow and share through our daily inspirational image posts, interesting news, and fun competitions. Plus, you will get to engage with like-minded creative enthusiasts. 

Connect with us on LinkedIn, this is where we share not just stunning images and videos but also experiences through group discussions, offers, and promotions. Be part of our professional network and stay informed about the latest trends and opportunities.  

 Subscribe to our YouTube channel for in-depth industry insights and engaging content. Join our community of subscribers to engage in discussions, ask questions, and be a part of our interactive sessions. 

Are there any restrictions on how I can use the images and videos I license from Alamy?

Yes, there are usage restrictions outlined in the license terms. It's crucial to review these restrictions, as they specify what you can and cannot do with the content you license. This ensures you have a clear understanding of how to use our imagery within the bounds of your chosen license.

There are also restrictions on images that are available for Editorial use only. Editorial content shouldn’t be used for commercial use such as advertising or promotional campaigns, commercial projects, office wall decorations or product packaging. This list is not exhaustive. See our explanation about editorial and commercial use here.

Editorial content has no model or property releases on file, so to use it for commercial purposes, you’ll need additional clearances from either the people or the owners of the property featured in the visuals. See our explanation on release here.

Still can't find what you're looking for?

Contact us

Helping customers to buy and license imagery:

+44 (0) 1235 844600


For sales enquires about Live News, Sport and Entertainment:

+44 (0) 1235 844590

Front Desk - UK Office

Open Monday to Friday

09:00 - 17:00 GMT BST

+44 (0) 1235 844580


Address:

Alamy Limited

6 - 8 West Central

127 Olympic Avenue

Milton Park

Abingdon

Oxon, OX14 4SA

Beautiful view of the Parón lagoon in Caraz Peru - Image ID: 2T3AM2D (RF)

We get lots of emails from our contributors and we normally get back with a response within 48 hours, which means that before writing in, you may find it quicker to find your answer here.

If you’ve already emailed us, please check our FAQs below or in the topics above – if your answer is found here, we won’t bother you with a response and we’ll assume you’ve got the information you need. If your question isn’t answered here, or you can’t find the information you need below, please email us and we’ll be sure to get back to you.

Just getting started? Check out our new step-by-step guide to getting your images online and everything you need to know from uploading your images to managing your metadata.

Frequently asked questions

Where do I sign up to sell my images?

What can I send?

You can send us images as JPEGs, saved as high quality RGB JPEGs (level 8 or above) at baseline standard. Check out our submission guidelines for more detail.

We accept images taken on a Mirrorless or DSLR camera. Alternatively we accept most popular branded Smartphones that were released in 2020 or later.

If you’re sending Vectors, we require EPS files only. You can send accompanying JPEG files with matching filenames containing the metadata for your Vectors. Please make sure you send the jpegs in the same batch so we can match these up with the vectors.)

What can’t I send?

We don’t accept images generated by Artificial intelligence (AI) programs. We have an ethical position on our approach to AI imagery which you can read in our blog here, and read also why we champion images made in the real world.

We have also closed our video application process for individuals. We are currently partnered with DepositPhoto, DV-archive and represent the PA Media video collection, and are only opening up the video route to other agencies for now but when we do allow individual contributors to submit video we’ll announce it here.

How and when will I be paid?

We start the payment process on the 1st working day of each month, as long as your cleared balance is over $50.

It may take up to nine working days for the funds to reach your account. ‘Cleared’ means we’ve been paid by the customer.

Check out this handy guide about how to read your balance of account page (including how to generate a revenue report).

Why have I failed QC?

Because of the large number of images each day we take a random sample of images and if all images in that sample are fine then we pass all images awaiting QC. If we find one failure then all images awaiting QC will fail. All images submitted should meet our QC standards so when we look at a random sample this should represent the quality of all images submitted.

How do I upload Live News images?

There's lots of information about how you can sell your live news, sports and entertainment images here.

You’ll need to apply for access which you can do under the ‘additional revenue options’ section of your contributor dashboard. If you have any queries, you can email our news team at news@alamy.com

See also our step-by-step guide to getting your images online and everything you need to know from uploading your images to managing your metadata.

My images have passed QC but they are showing as ‘Not on Sale’?

Once you add your caption and at least 5 image tags they’ll be on sale after 24 hours once the search engine has updated.

For everything you need to know about getting your images online and learn how to caption, tag, and manage your images using Alamy Image Manager see our step-by-step guide.

Why are my images taking so long to pass QC?

Images normally go through QC in a day, but it can take longer than this depending on how busy we are or if it’s a national holiday. Our QC team work Monday to Friday, so if you are uploading over the weekend there will be a delay and our team will get through to your submission as soon as possible. Once we’ve checked your submission we’ll send you an email to let you know how you’ve got on.