Frequently asked questions
Captions and tags
Q. I’ve annotated my images and I can’t find them on your site yet, where are they?
A. If you’ve added captions and tags today, they’ll be online tomorrow once the search engine has updated. If you’ve been waiting longer than 24 hours, send us an email on email@example.com and we’ll look into it for you.
Q. I have all my tags in a spreadsheet, can I send it to you to add to my images?
A. Yes, no problem. Just send them to our Image Management team at firstname.lastname@example.org with your account details and we’ll apply the metadata for you.
Q. Can I add captions and tags in my IPTC?
A. Yes, we can extract information on caption, keyword and date taken. If you have this information in your IPTC the images will be ready for sale as soon as you’ve uploaded, you don’t need to add anything extra in Alamy Image Manager.
Q. I don’t have time to annotate my images. Can you recommend any good keywording companies?
A. We’ve put together a list of recommended keywording companies. If you mention you’re an Alamy contributor, they often give discounts.
Q. Does Alamy caption and tag my images for me?
A. No, that’s not a service we offer and you know your images better than us. If you have a large amount of images with your keywords on a spreadsheet you can send that to us and we’ll apply the information for you.