Metropolitan Police Central Communications Command Centre, Lambeth, London, United Kingdom. Photo:Jeff Gilbert
Contributor:Jeff Gilbert / Alamy Stock Photo
File size:60.2 MB (2.1 MB Compressed download)
Releases:Model - no | Property - noDo I need a release?
Dimensions:5616 x 3744 px | 47.5 x 31.7 cm | 18.7 x 12.5 inches | 300dpi
Date taken:26 March 2011
Location:The Central Communications Command, 109 Lambeth Road, London, UK
The Central Communications Command (CO10 or CCC, also known as Metcall) is the largest Operational Command Unit of London's Metropolitan Police Service. It is responsible for communications within the Metropolitan Police and between the police and the public & other forces, taking over from a number of smaller communications departments scattered throughout the service. The "C3i programme" to combine the MPS's communications into a single department was piloted by Sir Ian Blair prior to his promotion to Commissioner; the transition to the new system began in 2004 and was completed in December 2007. The OCU is generally referred to within the service as "Metcall", the name given to the three main command-and-control centres based in Hendon, Bow and Lambeth. Historically, each of the Met's Borough Operational Command Units (BOCUs) had its own control room, known internally as the 'CAD Room' (for Computer Assisted Despatch) which dealt with incoming non-emergency telephone calls and with despatching police officers to all calls in that area. In addition the Information Room at New Scotland Yard received 999 calls which were sent to the CAD Room to be dealt with. In 2004 staff began to migrate on a borough-by-borough basis to Metcall, with Southwark being the first BOCU to move.