Alamy Images announces worldwide expansion
15th January 2004
Alamy Images, a leading provider of specialist, rare and leading-brand Royalty-free and traditionally licensed photography, today announced it will expand its business with new offices in the US and Asia Pacific, in addition to increased customer service operations in the UK.
The company, which quadrupled its revenues in 2003 and now offers customers access to images from well over 150 agencies and 1900 photographers worldwide, already has a strong US customer base which it firmly believes will benefit further from a local presence. The new office, which will be located in New York, will open in April.
Alamy's 24-strong UK operation will also expand in line with customer demand for its products and services, with additional staff being recruited into customer service positions.
The new Asia Pacific office, based at a leading IT park in Kerala, India, will initially handle technology and back-office support functions only. This office will also open in April this year and approximately 30 staff will be taken on. Staff will be also added to provide local offline customer support specifically for the Asia Pacific region in the future. UK staff and the new US team members will provide the management backbone for these additional engineering and operational support staff.
James West, CEO of Alamy Images, commented, "A recent survey conducted by Alamy showed that 61% of our customers feel that strong offline support is just as important as online excellence. With the opening of our new offices and the expansion of our core team in the UK, we are better poised than ever to maintain our high standards in both of these areas of our business."
The company will also be extending its distribution operations in continental Europe and Asia Pacific to meet growing demand.