Credit controller
- Location
- Milton Park, Abingdon, Oxfordshire, United Kingdom
- Contract
- Initial 6 month contract
- Remuneration
- £18,000 to £20,000 pa (Pro-Rata)
- Hours
- 20-25 hours per week, Monday to Friday
- Reporting to
- Credit Control Manager
Areas of responsibility
- Ensure all company debts and those about to fall due are chased in line with the company chase protocol.
- Ensure action is taken to follow up on all queries raised in line with the agreed turnaround times.
- Review new business applications in line with Alamy credit account policy and set up accordingly.
- Manage and monitor credit limits in line with company credit policy.
- Prepare cases for legal/Third party action.
- Follow up legal/recovery actions with external court services, debt collection agencies, solicitors and administrators relating to bad debts.
- Provide back up support to the back office team in credit control India.
- Contribute to the success of the credit control department in meeting all service levels and targets as specified in individual job objectives.
Weekly progress reporting
- Provide and update target debtors, accounts on hold.
- Chase customer remittances by telephone to ensure that these are received promptly.
- Record category and volume of outbound calls made where required.
- Discuss problem accounts and agree forward action plan.
General
- Daily telephone contact with customers and their finance departments, handling difficult calls professionally and effectively.
- Assist in building effective customer profiles.
- Work closely with credit control India, customer services and sales.
- Identify sales ledger adjustments required.
- On an ad hoc basis, assist members of senior management team and the core Alamy functions of Content, Sales & Marketing and Technical as and when required.
Essential
- Competent with MS Office.
- Team player.
- Excellent communication skills with confident telephone manner.
- Good problem solving skills along with attention to detail.
- Good negotiation and customer service skills.
Desirable
- ICM member / studying for ICM qualifications.
How to apply
- Closing date for applications is 5pm BST on Friday 23rd May 2008.
- Please send your CV and a covering letter explaining why you are suitable for the role as well as giving your current salary details.
- Put the position you are applying for in the subject line.
- Email your application to jobs@alamy.com, or post it to:
Human Resources
Alamy Limited
127 Milton Park
Abingdon
Oxfordshire
OX14 4SA
United Kingdom
We regret that we will not consider CVs sent on by agencies.
Alamy is an equal opportunities employer.