Permalink2 February 2009 at 10:32 by Patrick Ashby and Rob Singer - QC team
Posted under Advice and tips, News
© Old Visuals As a follow up to the New QC procedures as a result of persistent failures blog (July 2008), we are now going to start freezing online upload privileges for a period of 30 days for those contributors who continually fail QC.
These contributors are repeatedly submitting the following:
- Images that contain gross technical errors.
- Re-submission of images that have previously failed QC and have not been corrected.
- Submissions which have had the problem images removed but no changes made to other images in the submission which also experience failure reasons.
We expect our contributors to understand our QC requirements and submit only images that meet these standards. We would like to ask contributors to be pro-active towards this situation. This can be done by taking the following steps:
- If you have failed QC go to ‘Track submissions’, within ‘My Alamy’ to see why your submission failed.
- If you do not understand the failure reason then look at the description of our failure reasons.
- Before re-submitting, check ALL your images at 100% for any problems.
- If you are still confused as to why you have failed QC why not look on the Alamy forum.
We are keen to reiterate that contributors who do not take these steps are becoming very time consuming, which impacts the turnaround time for all of our contributors. We will be tracking these contributors, and in extreme circumstances contributors will have their online upload privileges removed for a period of 30 days.
If you are a contributor having problems passing QC you may find these links useful:
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