Permalink30 May 2008 at 12:33 by Patrick Ashby - QC team
Posted under Advice and tips
© Garry GayAt Alamy we like to have happy contributors as well as happy customers, which is why QC is such an integral part of the process. A happy contributor is one whose work passes our QC and a happy customer is one who can purchase images knowing they are of the highest standard.
Our QC Team (consisting of real people not robots, contrary to some rumours) have devised a short checklist with the aim of helping you improve your QC pass rate.
- Make sure that you check every single image you submit.
- View your images at 100%. It is important you look at your images at this zoom as it is the size at which we check image quality and look for any faults. There is no point in checking them at 50% or 200% as you won’t be able to see the same problems that you will at 100%.
- Check your file size. Interpolate your images so they have an uncompressed, 8 bit tiff file size of 48-50Mb. If you have a camera that can produce an uncompressed file size of over 48Mb out of the camera then leave them at that size. We would rather see a higher quality 48Mb image, than the same image at 90Mb.
- If you have failed QC go to Track submissions, within My Alamy to see why your image failed by clicking on the link for a more detailed explanation.
- Don’t just resubmit a failed image or take the offending image out of the submission. Check the rest of your submission as there may be problems with other images in it.
- Read the Submission guidelines on our website. Our QC staff have put these together to help you and they contain the answers to most QC questions that you may have and there are even visual examples of the failure reasons.
Still struggling? Then have a look on the Alamy forum where a fellow contributor will be able to give you some friendly help and advice. Also, don't forget to keep your eyes on the blog for regular updates from the Quality Control team over the coming months.
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