Boring but necessary announcements
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@ 20 November 2009 at 09:51 by Alan Capel - Head of Content
AlamyUpload is the tool you use to upload images to Alamy. You may experience occasional problems of lost connections or delays whilst using this service, we are aware of this issue and we are working on a solution. More...
@ 9 November 2009 at 12:18 by Alan Capel - Head of Content
We often get calls and emails from contributors asking us to chase up payments on sales that are in their accounts but still uncleared. More...
@ 3 November 2009 at 15:42 by Alan Capel - Head of Content
We have made a change to our online calculator so e-books are now included alongside conventional print books. More...
@ 3 November 2009 at 12:58 by James West - CEO
Q3 2009 results reflect what we hope is the bottom of the downturn. More...
@ 7 October 2009 at 10:46 by Alan Capel - Head of Content
We need to undertake some essential maintenance on Saturday the 10th of October and Sunday 11th October. More...
@ 17 September 2009 at 15:16 by James Allsworth
On Tuesday (15th September) we discovered a computer virus had infected some of our servers. It quickly became clear that it was a particularly virulent strain and that we would have to take drastic measures to contain it and decontaminate our servers and workstations. More...
@ 16 September 2009 at 12:36 by James Allsworth
We are currently experiencing technical problems here at Alamy. A number of areas of the site may be effected, ranging from AlamyUpload to Manage Images. More...
@ 25 August 2009 at 14:16 by Alan Capel - Head of Content
UPDATED 10/09/09: We have updated this blog post. More...
@ 18 August 2009 at 11:21 by Alan Capel - Head of Content
We are in the process of rolling out a change to our system which will allow us to extract date information embedded in contributors' images. More...
@ 25 June 2009 at 11:11 by Ben Gray
There have been a few complaints recently from customers regarding excessive similar images. More...
@ 20 May 2009 at 16:44 by James Allsworth
Please accept our apologies for the trouble some of you are having uploading images at the moment. More...
@ 8 May 2009 at 14:37 by Alan Capel - Head of Content
Further to our previous blogs regarding our plans with UK newspapers we have now made an opt-out page available via a link in 'My Alamy'. More...
@ 6 May 2009 at 13:31 by Alan Capel - Head of Content
I'm pleased to announce that the revamp of annotation tools (called Manage Images v2.0) has today been rolled out to a further 6000 Alamy contributors. More...
@ 1 April 2009 at 09:32 by Alan Capel - Head of Content
The Alamy blog and forum have been modified More...
@ 30 March 2009 at 14:07 by Alan Capel - Head of Content
I'm pleased to announce that following our successful trial with 10 contributors, the long awaited revamp of annotation tools (called Manage Images v2.0) has today been rolled out to a further 50 Alamy contributors. More...
@ 20 March 2009 at 08:59 by Alan Capel - Head of Content
We need to undertake some essential maintenance during the morning of Sunday the 22nd of March. The work is scheduled to run from 3.00am (UK time) through until 8.00am ( USA EST Saturday 11pm - 4am Sunday ) but we cannot guarantee that it will not take longer. More...
@ 6 March 2009 at 15:32 by Alan Capel - Head of Content
We need to undertake some essential maintenance during the morning of Sunday the 8th of March. The work is scheduled to run from 3.00am GMT (UK time) through until 11.00am GMT but we cannot guarantee that it will not take longer. More...
@ 29 January 2009 at 10:01 by Alan Capel - Head of Content
AlamyUpload is now available again. More...
@ 19 January 2009 at 21:41 by Alan Capel - Head of Content
We have been informed by our ISP to expect some connection problems from Monday 19th 22:00 to Tuesday 20th 09:00 GMT whilst they carry out essential maintenance. More...
@ 16 January 2009 at 16:53 by Alan Capel - Head of Content
We have experienced a number of power cuts today and as a result contributors may be experiencing problems with online uploading. More...
@ 18 December 2008 at 09:57 by James Allsworth
Due to office closure over the Christmas period on the 25th, 26th of December 2008 and 1st January 2009 respectively, QC and processing times will be slightly longer than usual. More...
@ 4 December 2008 at 15:27 by James Allsworth
We need to undertake some essential AlamyUpload maintenance on Saturday the 6th of December. The work is scheduled to run from between 3.30am and 5.30am GMT resulting in upload being unavailable during this time. More...
@ 28 November 2008 at 09:33 by James Allsworth
We need to undertake some essential maintenance on Saturday the 29th of November. The work is scheduled to run from 9am - 12:30pm (GMT) and will mean the site will be offline during this time. More...
@ 26 November 2008 at 09:29 by Alan Capel -Head of Content
We have made some changes to Alamy’s Contributor Contract and as per our terms we are giving contributors 45 days notice of these changes. More...
@ 13 November 2008 at 10:56 by Alan Capel -Head of Content
To avoid any potential problems with our Distribution network selling restricted images, we have removed all restricted images from the Distribution pool. More...
@ 23 October 2008 at 10:17 by James Allsworth
We're happy to confirm that the power at our central UK office has now been restored and AlamyUpload is once again fully working. More...
@ 22 October 2008 at 12:52 by Alan Capel -Head of Content
Unfortunately today we have experienced a power failure at our head quarters in oxfordshire. More...
@ 20 October 2008 at 12:45 by Alan Capel -Head of Content
We experienced some technical difficulties over the weekend More...
@ 1 October 2008 at 11:20 by James Allsworth
We need to undertake some essential maintenance on Saturday the 4th of October. The work is scheduled to run through the whole day. We apologise for any inconvenience this may cause, we'll be making sure the site is back up and running as soon as possible. More...
@ 4 September 2008 at 11:11 by Alan Capel - Head of Content
We have been working on some changes to the Alamy site to further increase security. More...
@ 1 September 2008 at 09:06 by Alan Capel - Head of Content
We have made a number of changes over the weekend, including file size preference settings and the introduction of 'Archive Images'. Some of these changes are still taking effect. More...
@ 27 August 2008 at 11:32 by Alan Capel - Head of Content
The Alamy website will unfortunately be unavailable during Sunday 31st August because we need to carry out some essential maintenance and update elements of the site. More...
@ 26 August 2008 at 11:11 by Alan Capel - Head of Content
A date for your diaries. Alamy will be holding its annual contributor event on Friday November 7th 2008. More...
@ 11 July 2008 at 09:30 by Alan Capel - Head of Content
The Limited Use scheme as announced on this blog is now available worldwide. More...
@ 25 June 2008 at 10:49 by Alan Capel - Head of Content
As per our previous blog post we opened a window for contributors who had signed up to Novel Use to opt-out. This opt-out window is now closed. More...
@ 13 June 2008 at 12:26 by Alan Capel - Head of Content
Limited Use will be launched on Sunday. The Alamy web site will unfortunately be unavailable during Sunday 15th June. More...
@ 14 May 2008 at 14:47 by James Allsworth
After a combination of complaints from customers and embarrassing “example searches” during Alamy presentations, we thought it would be best to remind you all of our policy on glamour images. More...
@ 21 April 2008 at 13:11 by James Allsworth
Thank you to those who have responded to our recent blog post and mail out asking you to change your Alamy password. We know things like this can seem tedious but they are important and we are pleased so many of you have taken the time to do this. More...
@ 5 March 2008 at 12:09 by Alan Capel
We have recently updated our password system in line with current e-commerce best practice. As a result we need you to change your Alamy password. More...
@ 3 October 2007 at 15:47 by James Allsworth
It has come to our attention that an increasing amount of photographers have been calling our sales focused Customer Service line rather than Member Services, something that should be avoided to prevent the blocking of incoming sales calls from clients. More...
@ 11 June 2007 at 12:28 by James Allsworth
If you have opted to be paid by cheque, make sure you give us the correct payment address otherwise you could experience a delay in receiving payment. More...
@ 16 April 2007 at 16:03 by Alan Capel
We are making good progress on the development of AlamyUpload. It’s in beta testing and will be trialled by increasing numbers of contributors in a phased release. Here are some more details. More...
@ 16 April 2007 at 16:00 by Alan Capel
To be ready for AlamyUpload you may wish to check that it will work on your operating system and choice of browser. Here are the minimum requirements. More...
@ 12 March 2007 at 10:23 by James Allsworth
We are pleased to announce that the comments feature of the blog has once again been enabled. We’re sorry we had to turn it off for a week, but we are far less likely now to receive so much spam, which is good for everyone. More...
@ 22 February 2007 at 13:25 by Alan Capel - Head of Content
Our required file size for submitting Jpegs seems to cause an incomprehensible amount of confusion with a high volume of photographers. Put simply, we are flabbergasted as to how many times we are asked, daily, of what format and size of images we require! More...
@ 26 January 2007 at 12:39 by James Allsworth
It can make or break a sale. For some clients, particularly those in the text book and travel industries, having the date an image was taken is very important. More...
@ 24 January 2007 at 16:54 by Alan Capel
First and foremost, we would like to whole heartedly apologise for the delay in providing an online upload service for your images. We had hoped to have the system up and running in 2006, but encountered some unexpected problems. More...
@ 24 January 2007 at 12:01 by James Allsworth
Many thanks to those that have contributed so far to our brand new blog. Its great to see how many of you are deciding to get involved already but we must point out...this is not a forum. More...
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