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Recent problems with AlamyUpload

@ 20 November 2009 at 09:51 by Alan Capel - Head of Content

AlamyUpload is the tool you use to upload images to Alamy. You may experience occasional problems of lost connections or delays whilst using this service, we are aware of this issue and we are working on a solution. More...

If a sale is 'uncleared' we are still chasing

@ 9 November 2009 at 12:18 by Alan Capel - Head of Content

We often get calls and emails from contributors asking us to chase up payments on sales that are in their accounts but still uncleared. More...

e-books

@ 3 November 2009 at 15:42 by Alan Capel - Head of Content

We have made a change to our online calculator so e-books are now included alongside conventional print books. More...

Quarterly Statement Q3 2009

@ 3 November 2009 at 12:58 by James West - CEO

Q3 2009 results reflect what we hope is the bottom of the downturn. More...

Scheduled downtime this weekend

@ 7 October 2009 at 10:46 by Alan Capel - Head of Content

We need to undertake some essential maintenance on Saturday the 10th of October and Sunday 11th October. More...

Technical problems update

@ 17 September 2009 at 15:16 by James Allsworth

On Tuesday (15th September) we discovered a computer virus had infected some of our servers. It quickly became clear that it was a particularly virulent strain and that we would have to take drastic measures to contain it and decontaminate our servers and workstations. More...

Technical problems at Alamy

@ 16 September 2009 at 12:36 by James Allsworth

We are currently experiencing technical problems here at Alamy. A number of areas of the site may be effected, ranging from AlamyUpload to Manage Images. More...

UPDATED 10/09/09 : Alamy to offer Low Res pricing

@ 25 August 2009 at 14:16 by Alan Capel - Head of Content

UPDATED 10/09/09: We have updated this blog post. More...

Extracting the date taken, from IPTC and EXIF data

@ 18 August 2009 at 11:21 by Alan Capel - Head of Content

We are in the process of rolling out a change to our system which will allow us to extract date information embedded in contributors' images. More...

Excessive similars

@ 25 June 2009 at 11:11 by Ben Gray

There have been a few complaints recently from customers regarding excessive similar images. More...

Upload issues - Update 21/05/09

@ 20 May 2009 at 16:44 by James Allsworth

Please accept our apologies for the trouble some of you are having uploading images at the moment. More...

UK Newspaper scheme opt-out page

@ 8 May 2009 at 14:37 by Alan Capel - Head of Content

Further to our previous blogs regarding our plans with UK newspapers we have now made an opt-out page available via a link in 'My Alamy'. More...

New annotation tools Manage Images v2.0 rolled out to all active contributors by middle of next week

@ 6 May 2009 at 13:31 by Alan Capel - Head of Content

I'm pleased to announce that the revamp of annotation tools (called Manage Images v2.0) has today been rolled out to a further 6000 Alamy contributors. More...

Changes to Alamy blog and forum

@ 1 April 2009 at 09:32 by Alan Capel - Head of Content

The Alamy blog and forum have been modified More...

New annotation tools (Manage Images v2.0) update

@ 30 March 2009 at 14:07 by Alan Capel - Head of Content

I'm pleased to announce that following our successful trial with 10 contributors, the long awaited revamp of annotation tools (called Manage Images v2.0) has today been rolled out to a further 50 Alamy contributors. More...

Scheduled downtime - Sunday March 22nd

@ 20 March 2009 at 08:59 by Alan Capel - Head of Content

We need to undertake some essential maintenance during the morning of Sunday the 22nd of March. The work is scheduled to run from 3.00am (UK time) through until 8.00am ( USA EST Saturday 11pm - 4am Sunday ) but we cannot guarantee that it will not take longer. More...

Scheduled downtime - Sunday March 8th

@ 6 March 2009 at 15:32 by Alan Capel - Head of Content

We need to undertake some essential maintenance during the morning of Sunday the 8th of March. The work is scheduled to run from 3.00am GMT (UK time) through until 11.00am GMT but we cannot guarantee that it will not take longer. More...

AlamyUpload back on line

@ 29 January 2009 at 10:01 by Alan Capel - Head of Content

AlamyUpload is now available again. More...

AlamyUpload off line again UPDATED 29/01/09

@ 19 January 2009 at 21:41 by Alan Capel - Head of Content

We have been informed by our ISP to expect some connection problems from Monday 19th 22:00 to Tuesday 20th 09:00 GMT whilst they carry out essential maintenance. More...

Power cuts and problems with AlamyUpload

@ 16 January 2009 at 16:53 by Alan Capel - Head of Content

We have experienced a number of power cuts today and as a result contributors may be experiencing problems with online uploading. More...

Longer QC times over festive season

@ 18 December 2008 at 09:57 by James Allsworth

Due to office closure over the Christmas period on the 25th, 26th of December 2008 and 1st January 2009 respectively, QC and processing times will be slightly longer than usual. More...

Scheduled AlamyUpload downtime - 6th of December

@ 4 December 2008 at 15:27 by James Allsworth

We need to undertake some essential AlamyUpload maintenance on Saturday the 6th of December. The work is scheduled to run from between 3.30am and 5.30am GMT resulting in upload being unavailable during this time. More...

Scheduled downtime - 29th November

@ 28 November 2008 at 09:33 by James Allsworth

We need to undertake some essential maintenance on Saturday the 29th of November. The work is scheduled to run from 9am - 12:30pm (GMT) and will mean the site will be offline during this time. More...

Changes to the Contributor Contract

@ 26 November 2008 at 09:29 by Alan Capel -Head of Content

We have made some changes to Alamy’s Contributor Contract and as per our terms we are giving contributors 45 days notice of these changes. More...

Restricted images no longer available to Distributors.

@ 13 November 2008 at 10:56 by Alan Capel -Head of Content

To avoid any potential problems with our Distribution network selling restricted images, we have removed all restricted images from the Distribution pool. More...

Power up and running again

@ 23 October 2008 at 10:17 by James Allsworth

We're happy to confirm that the power at our central UK office has now been restored and AlamyUpload is once again fully working. More...

Power failure at Alamy

@ 22 October 2008 at 12:52 by Alan Capel -Head of Content

Unfortunately today we have experienced a power failure at our head quarters in oxfordshire. More...

Technical issues over the weekend

@ 20 October 2008 at 12:45 by Alan Capel -Head of Content

We experienced some technical difficulties over the weekend More...

Scheduled downtime - Saturday 4th October

@ 1 October 2008 at 11:20 by James Allsworth

We need to undertake some essential maintenance on Saturday the 4th of October. The work is scheduled to run through the whole day. We apologise for any inconvenience this may cause, we'll be making sure the site is back up and running as soon as possible. More...

Increased security changes and site downtime on Saturday 6th September

@ 4 September 2008 at 11:11 by Alan Capel - Head of Content

We have been working on some changes to the Alamy site to further increase security. More...

Changes over the weekend

@ 1 September 2008 at 09:06 by Alan Capel - Head of Content

We have made a number of changes over the weekend, including file size preference settings and the introduction of 'Archive Images'. Some of these changes are still taking effect. More...

Downtime on Sunday August 31st

@ 27 August 2008 at 11:32 by Alan Capel - Head of Content

The Alamy website will unfortunately be unavailable during Sunday 31st August because we need to carry out some essential maintenance and update elements of the site. More...

Alamy contributor event 2008

@ 26 August 2008 at 11:11 by Alan Capel - Head of Content

A date for your diaries. Alamy will be holding its annual contributor event on Friday November 7th 2008. More...

Limited Use goes worldwide

@ 11 July 2008 at 09:30 by Alan Capel - Head of Content

The Limited Use scheme as announced on this blog is now available worldwide. More...

Novel Use opt-out now closed

@ 25 June 2008 at 10:49 by Alan Capel - Head of Content

As per our previous blog post we opened a window for contributors who had signed up to Novel Use to opt-out. This opt-out window is now closed. More...

Downtime on Sunday due to Limited Use launch

@ 13 June 2008 at 12:26 by Alan Capel - Head of Content

Limited Use will be launched on Sunday. The Alamy web site will unfortunately be unavailable during Sunday 15th June. More...

No glamour please, we’re Alamy

@ 14 May 2008 at 14:47 by James Allsworth

After a combination of complaints from customers and embarrassing “example searches” during Alamy presentations, we thought it would be best to remind you all of our policy on glamour images. More...

Changing your Alamy password - an update

@ 21 April 2008 at 13:11 by James Allsworth

Thank you to those who have responded to our recent blog post and mail out asking you to change your Alamy password. We know things like this can seem tedious but they are important and we are pleased so many of you have taken the time to do this. More...

Please change your Alamy password

@ 5 March 2008 at 12:09 by Alan Capel

We have recently updated our password system in line with current e-commerce best practice. As a result we need you to change your Alamy password. More...

Who you gonna call? Not the sales team!

@ 3 October 2007 at 15:47 by James Allsworth

It has come to our attention that an increasing amount of photographers have been calling our sales focused Customer Service line rather than Member Services, something that should be avoided to prevent the blocking of incoming sales calls from clients. More...

Cheque returns - make sure your payment is not delayed

@ 11 June 2007 at 12:28 by James Allsworth

If you have opted to be paid by cheque, make sure you give us the correct payment address otherwise you could experience a delay in receiving payment. More...

AlamyUpload - update

@ 16 April 2007 at 16:03 by Alan Capel

We are making good progress on the development of AlamyUpload. It’s in beta testing and will be trialled by increasing numbers of contributors in a phased release. Here are some more details. More...

AlamyUpload - technical requirements

@ 16 April 2007 at 16:00 by Alan Capel

To be ready for AlamyUpload you may wish to check that it will work on your operating system and choice of browser. Here are the minimum requirements. More...

The return of the blog comments!

@ 12 March 2007 at 10:23 by James Allsworth

We are pleased to announce that the comments feature of the blog has once again been enabled. We’re sorry we had to turn it off for a week, but we are far less likely now to receive so much spam, which is good for everyone. More...

The wonderful world of Jpeg submissions

@ 22 February 2007 at 13:25 by Alan Capel - Head of Content

Our required file size for submitting Jpegs seems to cause an incomprehensible amount of confusion with a high volume of photographers. Put simply, we are flabbergasted as to how many times we are asked, daily, of what format and size of images we require! More...

Give us the time as well as the place.

@ 26 January 2007 at 12:39 by James Allsworth

It can make or break a sale. For some clients, particularly those in the text book and travel industries, having the date an image was taken is very important. More...

AlamyUpload - Honest folks, we are working on it.

@ 24 January 2007 at 16:54 by Alan Capel

First and foremost, we would like to whole heartedly apologise for the delay in providing an online upload service for your images. We had hoped to have the system up and running in 2006, but encountered some unexpected problems. More...

Blog comments – The floodgates open!

@ 24 January 2007 at 12:01 by James Allsworth

Many thanks to those that have contributed so far to our brand new blog. Its great to see how many of you are deciding to get involved already but we must point out...this is not a forum. More...

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